Limited Lifetime Warranty
Below is information regarding your warrant. To activate your warranty, please complete the form below, or mail in the Warranty Card provided with your purchase.
Limited Lifetime Warranty
Your SuperSprings™ product is covered by the Limited Lifetime Warranty explained below that gives you specific legal rights. This Limited Lifetime Warranty is the only warranty made in connection with your SuperSprings™ product. SuperSprings™ neither assumes nor authorizes any vendor, retailer or other person or entity to assume for it any other obligation or liability in connection with this product or Limited Lifetime Warranty.
What is Covered?
Subject to the terms, exclusions and limitations herein, SuperSprings International, Inc. warrants to the initial purchaser only that its SuperSprings™ product shall be free of defects in material and workmanship for as long as said purchaser owns the vehicle that the product was installed on; excluding all commercial applications. All commercial applications are warrantied for a term of 3 years.
This Limited Warranty extends only to the initial purchaser with respect to use upon the vehicle the SuperSprings™ product is first installed. The term of Limited Lifetime Warranty shall be measured from the date of purchase. SuperSprings™ reserves the rights to: (a) require claimant’s proof of purchase as a condition of this Limited Lifetime Warranty, (b) make future revisions to its Limited Lifetime Warranty without prior notice.
As used herein, “commercial applications” means any vehicle intended, licensed or used (partially or otherwise) in connection with commerce and shall include but not be limited to “Commercial Motor Vehicles” as defined or intended by the U.S. Code of Federal Regulations.
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
What is Not Covered?
Your Limited Lifetime Warranty does not cover any damage arising or related to any vehicle, product, or component combination other than the SuperSprings™ product. Your SuperSprings™ Limited Lifetime Warranty further does not cover vehicles, products or components supplied by us or others that SuperSprings International, Inc. determines to have been damaged by or subjected to:
- Vehicle use in excess of GVWR, combined vehicle weights / tow ratings or other OEM design specifications or limitations.
- Normal wear and tear, deterioration of spring shape or rating, alteration, product modification, improper installation.
- Scratches or defects in product finishes (powder coating, paint, etc.) or damage due to shipping.
- Abnormal or misuse, including products used other than as recommended in the current SuperSprings™ application guide or the instructions.
- Racing or other vehicle competitions or contests.
- Accidents, impact by rocks, trees, obstacles or other aspects of the environment.
- Heavily loaded commercial use on unpaved road conditions.
This Limited Lifetime Warranty does not cover product purchased through an unauthorized seller as listed at https://www.supersprings.com/unauthorized-sellers.
Remedy Limited to Repair / Replacement.
The exclusive remedy provided hereunder shall, upon SuperSprings Internationals’ inspection and option, be either repair or replacement of product or parts covered under this Limited Lifetime Warranty. Customers requesting warranty consideration should contact SuperSprings™ to obtain a Returned Goods Authorization number. All removal, shipping and installation costs are customer’s responsibility. If a replacement part is needed before yours can be returned, you must first purchase the replacement part. Then, if SuperSprings™ deems your part warrantable, you will be credited the purchase price. Your warrantor is SuperSprings International, Inc. service at (800) 898-0705, [email protected], or the address indicated in the header of this document.
Other Limitations – Exclusion of Damages – Your Rights under State Law
In consideration of the purchase price paid, neither SuperSprings International, Inc. or any independent SuperSprings™ distributor are responsible for any installation or removal costs, time loss, rental costs, or for any incidental, consequential, punitive or other damages you or third parties may incur in connection with any product purchased. Your exclusive remedy hereunder for covered parts is repair/replacement as described above.
This Limited Lifetime Warranty gives you specific rights. You may also have other rights that vary from state to state. For example, while all implied warranties are disclaimed herein, any implied warranty required by law is limited to the terms of Limited Lifetime Warranty described above. Some states do not allow limitations of how long an implied warranty lasts and /or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations and exclusions herein may not apply to you.
Activate Your Warranty
Please complete the below form or mail in the Warranty Card provided with your product to activate your warranty. All submissions must include a copy of your receipt.